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  • Q : Where and how can I get a service for Magic Sing?
    A : Please visit our website (www.enter-tech.com) and enter the "Global Network" section for Enter Tech's overseas office numbers and contact them to ask for our service centers' contact numbers in their regions.
    Q : Where can we buy Magic Sing?
    A : You can buy it in the United States, Japan, Europe, and so on. Please visit our website (www.enter-tech.com) and enter the "Global Network" section for Enter Tech's overseas office numbers and contact them to ask for our dealers' info near you.
    Q : How can I add my favorite songs to Magic Sing?
    A : You can also buy additional song chips where you bought your Magic Sing or visit our website and enter the "Global Network" section to contact our overseas office near your place for our dealers' info.
    Q : If I key in wrong song numbers, how can I correct them?
    A : Keep pressing the "0" button until the song numbers become "00000", and then try to press the correct numbers.
    Q : When the song with the vocal assist plays, is it possible to stop the vocal only, not the whole song.
    A : You need to set the "vocal assist" function off. (Please refer to the manual)
    Q : Can I choose any particular theme for the background? For example, will there be winter related backgrounds like snows and so on, if I choose songs related to the winter season.
    A : Yes there are some different themes you can choose from. (Please refer to the manual)
    Q : Can I search songs by title and singer?
    A : Yes. (Please refer to the manual)
    Q : Can I record my own singing and play it back?
    A : Yes. (Please refer to the manual)
    Q : Can Magic Sing play moving background pictures?
    A : Yes. (Please refer to the manual for further info)
    Q : How many Magic Sing wireless mics can you use at the same time?
    A : Two wireless mics, if it is a digital wireless Magic Sing model that you are talking about.
    Q : Is the wireless mic rechargeable?
    A : No. Please use AA batteries for the wireless.
    Q : What is the CD-ROM for in Magic Sing?
    A : The CD is not for a musical purpose, so do not play it in a CD player. The purpose of this CD is to install in a computer a PC driver and download program which enable the songs recorded in a recording pack to be downloaded into the computer.
    Q : I cannot sing because of some howling sound, what is the ultimate solution to this?
    A : This is not a defect. Commonly, if the distance between the mic. and the speaker is close, this howling sound from the speaker comes out of the mic. You can move the mic further from the speaker or change the direction or angles of the mic or lower the sound of the mic or TV at the same time.
    Q : Mic sound delays when the mic is connected to a digital TV.
    A : Some audio and video output of some LCD and Plasma TV are slow, so you can talk to the person in charge of the TV and ask if there are ways to improve the delay problems.
    Q : I get a high score even when I sing terribly.
    A : There are different scoring levels, and if you choose the lower scoring level, you can easily get a high score. If you want more accurate and honest scoring, choose the higher scoring level.
    Q : I cannot turn a Magic Sing wireless mic on and off.
    A : Please press and hold the on/off button for about 3 seconds.
    Q : When in use, Magic Sing Mic hits up.
    A : It is not defective but common for any electronic devices.
    Q : Magic Sing wireless models cannot read an SD card.
    A : If you try to connect wireless Magic Sing models to PC directly, it cannot be read as removable disk but external device, so you are going to need some SD card reader to synchronize some info. between the SD card and the computer.
    Q : Can I use Magic Sing overseas?
    A : Yes, but we do not recommend that for the following reasons.
      1. Even if your Magic Sing is under the warranty period, you cannot get warranty service at service centers abroad aside from the service centers in the countries where you bought it from.
      2. Since every country has a different TV color system (NTSC or PAL), there is a possibility that some models might not work properly with a different system in different countries.
      3. Since every country has different kinds of AC plugs, you need a AC plug converter.
      4. There are some countries with unstable electric pressure in which we cannot recommend you to use Magic Sing.
    Q : What country is the place of origin for Magic Sing?
    A : Is produced in Korea.

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